THE CROSSPOINT TRUST LINE
A confidential line for pastors, Christian leaders, and their families.
A PERSON, not a program.
WHAT IS IT?The CrossPoint Trust Line is a dedicated phone line for pastors, Christian leaders, and their families who need somewhere to turn: someone outside their church or organization, with no agenda except their wholeness.
Every leader’s story is different, and so is the care they need. When you call, you’ll find someone ready to listen to your story, with particular love and care for a particular soul. Not a program. Not a script. A person who has time for you.
For years, CrossPoint has quietly answered these calls: picking up the phone, responding to texts, showing up. The Trust Line makes it official, so that presence is one phone call away.
For the people who care for everyone else.
Who IS IT FOR? Senior and associate pastors, church planters, and anyone carrying the weight of shepherding a congregation.
Pastors
Ministry staff and leaders of Christian organizations who pour out week after week with nowhere to be refilled.
Christian Leaders
The spouse in the third row holding it all together, and the children whose world shifts when ministry gets hard.
Spouses & Families
Executive pastors, HR directors, and administrators who want their pastoral staff to have somewhere safe to turn.
Church Staff Teams
You don’t have to wait until everything falls apart.
Most crises don’t announce themselves. They build slowly — over months and years of carrying too much alone. You don’t need to be in freefall to call. You just need to know someone is there.
When WOULD I CALL? Loneliness you can’t name to anyone at church
Burnout, exhaustion, a soul running on empty
Addiction or habits you’re hiding
A marriage under strain, or experiencing betrayal
Moral failure, an accusation, or sudden dismissal
WHAT HAPPENS WHEN I CALL? A voice, not a voicemail.
The CrossPoint Trust Line is OPEN from 8:00 am - 8:00 PM Sunday - Friday. Outside of these hours we promise to respond within the first 3 hours of the following business day.
01
We Answer
A real person picks up — a trained CrossPoint caregiver who knows ministry from the inside.
02
We Listen
We won’t minimize it or rush to fix it. We receive your fear, shame, or panic with calm, steady, loving presence
03
We Walk With You
We help you find the next right step. And then the one after that — for as long as the road takes.
It was 5:30 on a Thursday evening. A church planter had just lost his job, his reputation, and very nearly his family. He called. We answered. Today his marriage is intact, his family is stable, and he is on a slow, honest road toward restoration.
IT STARTED WITH ONE ANSWERED CALL
FOR THE PASTOR’S SPOUSEThis line is for you, too.
You may have seen the struggle long before anyone else did. And when things fall apart, you can find yourself on the outside — not in the meetings, not told what’s happening, with no one asking how you or your kids are doing. You don’t need someone to fix it. You need someone to hear you. Call.
FOR CHURCH LEADERSYour pastor may never tell you they need this.
The role rarely makes room for it. Share the Trust Line with your pastoral staff so they have somewhere to turn — quietly, and without having to explain themselves to anyone in their own congregation. Want to talk about care for your whole team? Get in touch.
You don’t have to carry this alone.
Call the CrossPoint Trust Line Today
1(502)791-9990
The Trust Line is not an emergency service. If you or someone else is in immediate danger, call 911, or call or text 988.